Install Backup Agent Commvault backup software is installed on the end-user's device. This device can be a laptop, desktop, smartphone or tablet. Once installed, this program will begin to back up the files assigned by the administrator / customer.
Data upload Once these files are compiled, compressed and deduplicated, they are transmitted over the internet to our specially designed CommCell servers. The transmit process is encrypted from the moment it leaves the end device.
File Restore Once the backup files have been backed up to our CommCell, they are assigned to a specific location. From there, files can be opened by the end-user and restored as needed.
Can’t wait to get started? No Problem. Sign up for a free trial and worry about the rest later.
We make your bill simple: the number of end user devices being backed up plus storage. No additional costs or hidden fees.
Built for Enterprise
Administrators can control backup and restore procedures for organizations of any size from one central location.
ThinkOn is Always On
Whether it is data replication across multiple data centres, our unique scale-out approach or our 99.995% availability, we pride ourselves on being there when you need us.
We are a certified partner of Commvault and the only Canadian-based cloud provider of CommVault Edge Protect.
100% Canadian Owned and Operated
Your data resides in our secure Canadian data centres, keeping it close to home and under Canadian jurisdiction. This makes backup & restore easy, and compliance a snap.
After filling out the register fields and receiving your confirmation email, you will be able to login to the portal using the new credentials. Once inside, click Download Centre to download the software.
Click on the appropriate client to install.
The install process asks you to choose a destination folder: it will choose the correct path automatically unless you change it.
Once the install is complete, you will need to register your machine. Name your computer something unique to you and use the username and password you created earlier. You will receive an email stating that your registration was successful.
Once registered, you will be able to right click on the CommVault icon located in the task manager on the bottom right of your screen and click Backup monitor.
From there you can initiate a backup of your files. CommVault defaults to backing up your desktop and my documents folders, but you can change that by going to the web console.
Be aware that backing up those folders for the first time can cause bandwidth issues if you share a network. Be sure to set your schedule in the web console or initiate the backup during off hours for minimal impact.
Frequently Asked Questions
Got questions? We've got answers.
How does the free trial work?
Our 30 day trial is 100% free and does not require credit card information to start. Our sales representative will reach out to you during your trial, and if at the end of your trial you would like to upgrade, great! If not, you can cancel your account - no strings attached.
How do I scale my storage?
To increase your storage, simply send an email to email@example.com with your company details, some contact information and your storage goals. We will email you confirmation and take care of the rest. The change will be reflected on your next invoice.
Where does my data reside?
ThinkOn has 5 datacentres located across Canada: three in the Greater Toronto Area, one in Vancouver, and one in Montreal.
At no time will your data leave Canada.
Can I create different policies for different users?
Commvault allows administrators to create custom backup plans for a variety of users.
Is there an administrative component to CommVault Edge Protection?
Yes! The Commvault admin panel allows for centralized & easy access to restore, remote wipe, and user management tools.
Is Commvault multi-platform and available for mobile devices?
Yes! Commvault works great with Windows, Android, iOS & Blackberry. We are exploring adding support for additional platforms in the future.
Simply the best... Always On with ThinkOn
The choice is simple: with our Commvault expertise, always-on architecture, and excellent customer support we make sure that your data is kept safe for when you need it.